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May 2018 – Injured at work? What you need to know.

Coal Mines Insurance (CMI) has launched a campaign to remind workers and employers of their responsibilities when someone is injured at work.

The first phase of the campaign was launched at the CFMMEU Energy & Mining Northern District Delegates AGM in March.

Narelle Caldwell, General Manager Insurance said the campaign was built around stakeholder feedback that highlighted the need for easily accessible and accurate information when workers need it most – following a work-related injury.

“While information for workers about what to do in the event of an injury is available on the Coal Services website, it is not always practical or easily accessible while on site. We have recently developed a handy business-card size brochure for workers that includes information on what to do if they are injured at work, how to make a claim and their rights and responsibilities,” she said. “A poster to display at work sites is also available.”

As part of the campaign CMI has launched a toll-free number, 1800 WORKER (1800 967 537), to assist workers and employers to make a claim or if they have questions about the claims process.
Development of information specifically for employers is also underway that will further detail their rights and responsibilities.