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We all play an important role throughout the injury management and return to work journey

As an Employer, you must:

  • notify us within 48 hours of becoming aware of a workplace injury
  • comply with our Injury Management Program
  • provide and support suitable duties/suitable employment where reasonably practicable while the worker is recovering from injury
  • participate in the development and application of the Injury Management Plan including consultation with the worker, their case manager and treating doctor regarding injury management planning and return to work planning
  • have a Return to Work Program in place that supports and promotes injury management and return to work.
  • pay workers any compensation received from CMI as soon as possible after it is received
  • not dismiss a worker because of the injury whilst the worker has an entitlement to accident pay.
Injured workers have a responsibility to:
  • notify you immediately (or as soon as practicable) following a workplace injury and assist in enquiries regarding such notification
  • participate with all reasonable requests from you, their CMI case management team, treating doctor and appointed Workplace Rehabilitation Provider throughout the claim
  • give consent for the nominated treating doctor to provide relevant information to you and/or their CMI case management team for the purposes of developing a suitable Injury Management Plan and Return to Work Plan
  • participate in the development and application of their Injury Management Plan
  • cooperate and comply with the Injury Management Plan and Return to Work Plan
  • cooperate with you to enable you to meet your return to work obligations
  • maintain regular contact with you regarding their recovery and return to work
  • immediately notify you and their CMI case management team of any changes in their condition or employment circumstances.
  • notify their case manager immediately if their employment circumstances change.
Workers also have the right to:
  • notify you as soon as possible after an injury and lodge a workers compensation claim
  • choose a nominated treating doctor
  • choose an approved workplace rehabilitation provider
  • choose their treatment providers
  • have union representation or other support if desired.

Coal Mines Insurance has a responsibility to:

  • contact you, the worker and nominated treating doctor (where possible) within 3 days of being notified of an incident
  • develop an Injury Management Plan within 20 days from notification of a significant injury
  • inform you and the worker of your obligation to comply with the Injury Management Plan
  • consult with you, the worker and their nominated treating doctor when referring to an approved workplace rehabilitation provider
  • make vocational rehabilitation and/or training available to a worker when a return to pre-injury duties and provision of suitable duties is no longer possible.

You may also like to download our quick reference guide for employers, ‘What to do when a worker is injured: information for employers in the NSW coal industry’.