Home | About Us | Governance | General Management Team
Lucy Flemming
Managing Director/CEO
Lucy Flemming joined Coal Services in August 2010 as Chief Financial Officer and was appointed Managing Director/CEO in December 2011.

Lucy’s career spans more than 30 years during which time she has held executive positions in accounting, business, finance, investment and retail areas across both the private and public sectors. Her career includes 15 years of workers compensation experience, having spent seven years at WorkCover NSW where she managed various facets of workers compensation insurance.

Lucy holds a Bachelor of Business degree with a major in Accounting and sub-major in Law and is a qualified CPA. She is a Graduate Member of the Australian Institute of Company Directors, and has been a Director of Hospitality Employers Mutual Limited since February 2015.
Martin Linz
Chief Financial Officer
Martin Linz joined Coal Services as Chief Financial Officer in June 2012. Martin is responsible for all corporate services within Coal Services covering Finance; Investments; Property; Risk Management and Internal Audit; Human Resources; Work Health, Safety and Environment; Fleet Management; Records Management; Policies and Procedures; and Statistics.

Martin developed his broad range of financial and commercial skills as a Partner of 23 years with PwC, during which time he worked across a diverse range of industries (both in Australia and abroad) including mining, energy, aluminium, engineering, construction and health services.

Martin holds a Bachelor of Commerce Degree, is a Fellow of the Institute of Chartered Accountants and is a Graduate Member of the Australian Institute of Company Directors.
Bruce Grimshaw
Company Secretary/Legal Counsel
Bruce Grimshaw has been with Coal Services for eleven years, joining the company in February 2008 as Chief Operating Officer and before becoming Company Secretary/Legal Counsel in 2010.

Immediately prior to joining Coal Services Bruce was employed by Home Wilkinson Lowry (HWL) Lawyers as Special Counsel in the Litigation and Corporate Division of the Firm since 2006.

Bruce has worked with Energy Australia as the Manager, Industrial Relations; NSW Premiers Department, as the Director Change Management; Industrial and Employment Law Section, as an Associate Partner with Turner Freeman Solicitors. He also worked as Senior Policy Adviser to the Hon. Jeff Shaw, QC, NSW Attorney General and Minister for Industrial Relations and was the Secretary of the Australian Services Union (NSW Branch).
Wayne Green
General Manager, Mines Rescue and Regulation & Compliance
Wayne commenced with Coal Services in July 2019 as the General Manager of Mines Rescue and Regulation & Compliance. Prior to joining Coal Services, Wayne was the mine manager at the South 32 Dendrobium mine.

Wayne has extensive underground coal mining experience with over 30 years’ in the industry. He has held a range of senior positions covering operational, technical and project areas where he was responsible for safety, production and financial performance; as well as mine design and feasibility studies.

Wayne’s qualifications include a Master’s degree in Mining Engineering, a Master of Management, a Master of Business Administration (Distinction) and a Graduate Diploma in Mine Ventilation. Wayne also holds a Mine Manager Certificate of Competence and is a member of the Mine Managers Association of Australia.
Mark O'Neill
General Manager, CS Health
Mark O’Neill joined what was then Joint Coal Board (JCB) Health in 2000. Since that time Mark has held various roles within CS Health including Regional Manager and Operations Manager. Mark was appointed to the position of General Manager, CS Health in 2008.

With a background in business and HR, Mark leads a motivated team of health professionals specialising in occupational health and injury management.

Mark’s qualifications include a Degree in Business Administration & Leadership from the University of New England, as well as Diplomas in Business, Human Resources and Information Technology. Mark is a Graduate of the Australian Institute of Company Directors and is also a member of the NSW Mining and Extractives Industry Health Management Advisory Committee.
Pieter Marais
General Manager, Transformation and Strategy
Pieter joined Coal Services in March 2015 as Financial Controller and was appointed to the role of General Manager, Transformation and Strategy in 2017.

Pieter has gained extensive experience in various senior roles across mining, financial services and construction. He spent ten years at PwC responsible for assurance and project engagements within the mining, financial services and construction industries. Subsequent to his time spent at PwC he managed large global transformation projects for multinational companies, covered multinational companies as an equity analyst at an investment bank and was an executive board member of a listed construction group before joining Coal Services.

He is a Chartered Accountant, Chartered Financial Analyst and also has a Master’s in Business Administration (MBA).
Narelle Caldwell
General Manager, Insurance
Narelle joined Coal Services in April 2016 to lead the Coal Mines Insurance business line. Since that time, she has focussed on transforming all aspects of Coal Mines Insurance to provide contemporary, customer-focused workers compensation services to the NSW coal mining industry.

Narelle has held senior leadership roles in the public, private and non-for-profit sectors in finance, health, primary industry and environment with a strong track record in business transformation, strategic planning, change strategy, stakeholder engagement and workers compensation.

Narelle holds a Bachelor of Business from the University of Newcastle and is a guest lecturer at the University of Sydney’s Faculty of Medicine and ADAPT pain management program.
Lynette Harper
Deputy General Manager, Insurance
Lynette joined Coal Services in October 2012 to undertake a review of the CMI Scheme’s premium system, which resulted in the implementation of a number of significant reforms, ensuring the Scheme meets its objectives of being fair, affordable and financially viable.

Prior to starting with the company, Lynette spent almost 10 years at WorkCover NSW – seven as the Director, Premiums – and was responsible for the oversight and management of the WorkCover NSW Scheme’s premium system.

Lynette also has non-executive director experience gained over three years as a Committee of Management member for a not for profit charity organisation, two of those as Chair. She is a graduate member of the Australian Institute of Company Directors.