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Lucy Flemming
Managing Director/CEO
Lucy Flemming joined Coal Services in August 2010 as Chief Financial Officer and was appointed Managing Director/CEO in December 2011. Lucy’s career spans more than 35 years during which time she has held executive positions in both the private and public sectors. Lucy has extensive experience in accounting, audit business, finance, investment and retail. Her career includes 17 years of workers compensation experience, having spent seven years at WorkCover NSW where she managed various facets of workers compensation insurance. Lucy holds a Bachelor of Business degree with a major in Accounting and sub-major in Law and is a qualified CPA. She is a Graduate Member of the Australian Institute of Company Directors and has been a Director of Hospitality Employers Mutual Limited since February 2015.
Martin Linz
Chief Financial Officer
Martin Linz joined Coal Services as Chief Financial Officer in June 2012. Martin is responsible for all corporate services within Coal Services covering Finance; Investments; Property; Internal Audit; Human Resources; Work Health, Safety and Environment; Fleet Management; Policies and Procedures; and Statistics. Martin developed his broad range of financial and commercial skills as a Partner of 23 years with PwC, during which time he worked across a diverse range of industries (both in Australia and abroad) including mining, energy, aluminium, engineering, construction and health services. Martin holds a Bachelor of Commerce Degree, is a Fellow of the Institute of Chartered Accountants and is a Graduate Member of the Australian Institute of Company Directors.
Bruce Grimshaw
Company Secretary/Legal Counsel
Bruce Grimshaw has been with Coal Services for twelve years, joining the company in February 2008 as Chief Operating Officer and before becoming Company Secretary/Legal Counsel in 2010. Immediately prior to joining Coal Services Bruce was employed by Home Wilkinson Lowry (HWL) Lawyers as Special Counsel in the Litigation and Corporate Division of the Firm since 2006. Bruce has worked with Energy Australia as the Manager, Industrial Relations; NSW Premiers Department, as the Director Change Management; Industrial and Employment Law Section, as an Associate Partner with Turner Freeman Solicitors. He also worked as Senior Policy Adviser to the Hon. Jeff Shaw, QC, NSW Attorney General and Minister for Industrial Relations and was the Secretary of the Australian Services Union (NSW Branch).
Wayne Green
General Manager, Mines Rescue and Regulation & Compliance
Wayne commenced with Coal Services in July 2019 as the General Manager of Mines Rescue and Regulation & Compliance. Prior to joining Coal Services, he was the mine manager at the South 32 Dendrobium mine. Wayne has extensive underground coal mining experience with over 30 years’ in the industry. He has held a range of senior positions covering operational, technical and project areas where he was responsible for safety, production and financial performance; as well as mine design and feasibility studies. Wayne’s qualifications include a Master’s degree in Mining Engineering, a Master of Management, a Master of Business Administration (Distinction) and a Graduate Diploma in Mine Ventilation. Wayne also holds a Mine Manager Certificate of Competence and is a member of the Mine Managers Association of Australia.
Mark O'Neill
General Manager, CS Health
Mark O’Neill joined what was then Joint Coal Board (JCB) Health in 2000. Since that time Mark has held various roles within CS Health including Regional Manager and Operations Manager. Mark was appointed to the position of General Manager, CS Health in 2008. With a background in business and HR, Mark leads a motivated team of health professionals specialising in occupational health and injury management. Mark served as Board Member for a State Government Trust for three years with responsibility for all aspects of work health and safety; and has experience in not-for-profit organisations. Mark’s qualifications include a Degree in Business Administration & Leadership from the University of New England, as well as Diplomas in Business, Human Resources and Information Technology. Mark is a Graduate of the Australian Institute of Company Directors.
Pieter Marais
General Manager, Transformation and Strategy
Pieter joined Coal Services in March 2015 as Financial Controller and was appointed to the role of General Manager, Transformation and Strategy in 2017. Pieter has gained extensive experience in various senior roles across mining, financial services and construction. He spent ten years at PwC responsible for assurance and project engagements within the mining, financial services and construction industries. Subsequent to his time spent at PwC he managed large global transformation projects for multinational companies, covered multinational companies as an equity analyst at an investment bank and was an executive board member of a listed construction group before joining Coal Services. He is a Chartered Accountant, Chartered Financial Analyst and also has a Master’s in Business Administration (MBA).
Narelle Caldwell
General Manager, Insurance
Narelle joined Coal Services in April 2016 to lead the Coal Mines Insurance business line. Since that time, she has focussed on transforming all aspects of Coal Mines Insurance to provide contemporary, customer-focused workers compensation services to the NSW coal mining industry. She has held senior leadership roles in the public, private and non-for-profit sectors in finance, health, primary industry and environment with a strong track record in business transformation, strategic planning, change strategy, stakeholder engagement and workers compensation. Narelle holds a Bachelor of Business from the University of Newcastle and is a guest lecturer at the University of Sydney’s Faculty of Medicine and ADAPT pain management program.
Lynette Harper
Deputy General Manager, Insurance
Lynette joined Coal Services in October 2012 to undertake a review of the CMI Scheme’s premium system, which resulted in the implementation of a number of significant reforms, ensuring the Scheme meets its objectives of being fair, affordable and financially viable. Prior to starting with the company, she spent almost 10 years at WorkCover NSW – seven as the Director, Premiums – and was responsible for the oversight and management of the WorkCover NSW Scheme’s premium system. Lynette also has non-executive director experience gained over three years as a Committee of Management member for a not for profit charity organisation, two of those as Chair. She is a graduate member of the Australian Institute of Company Directors.
Madeleine Love
Head of Risk, Compliance & Legal
Madeleine Love is a national award winning lawyer and senior executive leader with general counsel, company secretary and directorship experience. The late Sir Laurence Street described Madeleine as having "a keen intellect with a marked capacity to hone in on the critical human and legal issues underlying disputes. She has a calm self possession and intellectually, she has a keen mind with a well-honed capacity to identify and focus on relative matters and to avoid being side tracked into irrelevancies”. Madeleine was awarded The Australian Corporate Lawyers’ Association In-House Lawyer Young Achiever of the Year for her outstanding achievements and leadership in the law, and a scholarship for the Advanced Leadership Program Australian School of Applied Management, Women and Leadership Australia. Madeleine holds a Bachelor of Arts in Communication; Bachelor of Laws; Master of Laws in Corporate, Commercial and Taxation Law; and a Graduate Diploma in Legal Practice. She is a graduate of the Australian Institute of Company Directors. She also has a bronze medallion from Surf Life Saving NSW, and you can find her volunteering on the weekends at the Bronte Surf Life Saving Club.
Gillian Kidson
Head of IT
Gillian Kidson is a commercially focused digital and technology strategist, and operational executive leader with 31 years of experience across various business sectors. Her experience has been developed through senior leadership roles in information technology, logistics, project management, capital markets and quality assurance, both in Australia and overseas. Gill is always looking at applicable technologies and information technology services to meet the opportunities and challenges that lie ahead for the customer and for industry, focusing on innovation and improving business outcomes. She has significant experience in business strategy, transformation, digital innovation and leading and implementing solutions that deliver operational and service excellence. Gill holds a Master of Business, having majored in General Management and Operations Management, a Graduate Certificate of Business, and is currently completing a Graduate Certificate in Compliance and Risk Management.