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    At 30 June 2024 there were 36 operating coal mines in New South Wales.

    36 operating coal mines

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    Detailed NSW Raw Coal production information can be accessed via our NSW Coal Industry Statistics reports.

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  • Injury Management and Return to Work
  • Injury management

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Insurance

Injury management

Supporting recovery and return to work takes a collaborative approach to injury management, founded on the following elements:

Early reporting of injuries

Contacting us as soon as possible after an injury ensures timely access to the services required to engage the right treatment to assist a worker’s recovery.

Employers are required to notify CMI within 48 hours of becoming aware that an injury or incident has occurred.

Injury management

Injury management covers all aspects of managing workplace injury and illness in order to achieve an effective return to work.

Assistance with return to work

Providing suitable duties is key to improving a worker’s chances of recovery. A Workplace Rehabilitation Provider can assist the employer to develop and implement a program of upgrading suitable duties. They can also help to facilitate the design and implementation of alternative work-related activities.

Communication

It is vital that employers, the worker, their case management team, treating doctors and other treatment providers continue to communicate throughout the process to ensure appropriate treatment and work options are in place to assist recovery and return to work.

Integrated injury management and return to work

Injury management programs

An injury management program is a coordinated and managed program that documents all aspects of injury management to achieve optimum return to work for workers. It includes treatment, rehabilitation, retraining, claims management and employment management practices.

  • As the insurer, Coal Mines Insurance is required to develop and maintain an overarching Injury Management Program for the NSW coal industry.
  • The Injury Management Program is designed to support the employer’s workplace injury management by:
    • ensuring commitment to promote RTW for all workers
    • setting responsibilities and obligations of all stakeholders
    • planning resources and key stakeholders to support RTW and rehabilitation
    • outlining communication and decision-making protocols.
  • Employers must comply with their obligations under the CMI Injury Management Program.
Injury Management Program for the NSW coal industry.
Insurance
PDF (5 MB)

Injury management plans

An injury management plan is tailored to the specific needs of the worker. It outlines the activities and services required to safely assist the worker back into suitable employment following workplace injury and also includes treatment, rehabilitation and retraining.

  • An injury management plan is developed by the worker’s injury management specialist in consultation with all parties.
  • It outlines activities and obligations for each involved party to assist with recovery and return to work including:
    • providing and performing duties
    • attending treatment
    • communications and meetings.
  • The Injury Management Plan works hand-in-hand with the employer’s Return to Work Plan.
  • Both the employer and the worker must comply with the obligations under the Injury Management Plan.

Return to work programs

In NSW, employers must have a Return to Work Program that outlines policies and procedures for managing workplace injuries. It is an overarching program that is common to all workers and includes responsibilities such as reporting and notification of injuries, work duties and redeployment options if necessary.

Return to work plans

A return to work plan is a written document that outlines how the employer will help a worker to return to work as soon as possible, or how the employer will help them to stay at work while they recover from injury.

Return to work plans must:

  • outline the type of support necessary for effective recovery at work.
  • be tailored to the individual needs of the worker in relation to their injury and capacity to work in line with their current SIRA certificate of capacity.
  • be produced by the employer in consultation with the worker, their injury management specialist and treating doctor.
  • be regularly monitored, reviewed and updated by the RTW coordinator or provider.
  • Work in conjunction with CMI’s Injury Management Plan.

Return to Work Plan

Use our sample Return to Work Plan as a guide to develop plans for your workers.
Insurance
PDF (964 KB)

Job task analysis and suitable duties

Job task analysis is used to examine the specific work tasks and physical demands of a particular role. It provides an indication of the minimal abilities required for an individual to safely and efficiently perform a task.

A job task analysis will describe the complexity, duration, frequency, sequence and physical demands of a task. It will also outline the tools or PPE required.

Having the various roles within the organisation assessed can help to identify any tasks which present a risk of injury, so that modifications to the role can be made to minimise the chance of an injury occurring.

Job task analysis can assist with the creation of a suitable duties plan as it can help identify tasks that can be assigned to injured workers to provide a safe return to work.

Job task analysis template

Use our job task analysis template as a guide to assessing the roles within your workplace.
Insurance
PDF (565 KB)

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Insurance

  • Injury Management and Return to Work
    • Injury management
    • Roles and responsibilities
    • Return to Work Statistics
  • Training and Education
    • CMI Bite-Size Videos
    • Industry seminars

How can we help?

We provide services aimed at preventing workplace injury and illness and, where they occur, supporting injured workers’ recovery and an early, safe and durable return to work.
Contact our team for more information.

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Page last updated: 28 May 2024

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  • Insurance
    • Policy and Premium
      • Who needs a CMI policy?
        • Change to The Coal Industry Act 2001 (NSW)
      • Request a Policy
      • Certificate of Currency
      • Premiums
        • Premium pricing for 2025-26
      • Declaring wages
      • Mine and Petroleum Site Safety Fund
    • Forms and Downloads
      • Employer Forms
      • Worker Forms
      • General Information and Downloads
    • Workplace Injuries
      • Notify us of an injury or illness
      • Make a claim
      • Payments
        • Accident Pay Provisions
        • Recoveries Policy
    • Injury Management and Return to Work
      • Injury management
      • Roles and responsibilities
      • Return to Work Statistics
    • Training and Education
      • CMI Bite-Size Videos
      • Industry seminars
  • Health
    • Order 43
      • For Employers
        • Employer medical transfer request
      • For Providers
      • For Workers
      • Approved Medical Practitioners Directory
      • Health surveillance in the NSW coal industry
      • Medical Reviews
    • Proposed Changes to Order 43
      • Proposed Changes and Feedback
      • Draft Order Frequently Asked Questions
    • Workplace Health Services
      • Medicals
      • Chest x-rays
      • Drug and alcohol screening
      • Hearing and PPE Fit Tests
      • Immunisation
      • Mobile Health Vans
    • Allied Health Services
      • Rehabilitation
      • Functional capacity evaluations
      • Task analysis and workplace assessments
      • Treatment services
      • Toolbox talks
      • Healthy lifestyle programs
    • Industry Forums
      • Industry Forum sessions and dates
    • Industry Health Standards
      • Respiratory Health Standard
        • Clinical guidelines and pathways
        • Resources for employers and workers
        • Frequently Asked Questions (FAQ’s)
        • Background to the MSAC Review and Recommendations
        • Explainer videos
    • Industry Health Topics
      • Alcohol and drugs
      • Respiratory (lung) health
      • Industrial deafness
      • Cardiovascular disease
      • Diabetes
      • Mental health
      • Sleep and fatigue management
      • Diet, exercise and maintaining a healthy weight
    • Standing Health Committee
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      • Dam and Tailings Storage Facility Emergency Preparedness
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      • Gas Mixture Supply
    • Training and Consultancy
      • Consultancy services, gas awareness and gas detection training
    • Analysis Services
      • Gas Analysis Of Mine Atmospheres
      • General Atmospheric Analysis
      • Diesel Particulate Matter
      • Respirable Crystalline Silica
    • Diesel Engine Testing
      • Diesel Analysis
    • SMART Gas Chromatograph
      • Mine gas chromatographic systems
    • Self-Contained Self-Rescuers
      • CSE self contained self rescuer products
    • Products
      • Gas detectors and calibration products
  • Hygiene & Lab Services
    • Occupational Hygiene
      • Overview: Mines Safety Occupational Hygiene
    • Monitoring Services
      • Personal Exposure Monitoring
      • Noise and Vibration Monitoring
      • Lighting Surveys
      • Diesel particulate matter
      • Basic Principles in Occupational Hygiene Course
    • Analysis Services
      • Gas Analysis Of Mine Atmospheres
      • General Atmospheric Analysis
      • Diesel Particulate Matter
      • Respirable Crystalline Silica
    • Order 40
      • Order 40: Abatement of dust on longwalls
    • Order 42
      • Order 42: Airborne dust monitoring
    • Mine Safety Laboratory
      • Non-Metallic Materials
      • Breathing Apparatus
      • Coal Mine Roadway Dusts
      • Gas Monitor Performance
    • Standing Dust Committee
      • Representation
      • Publications and bulletins
      • Dust Control References and Resources
        • Respirable Crystalline Silica
        • Diesel Particulate Matter (DPM)
        • Welding Fume
        • Basic principles in Occupational Hygiene Course
      • Standing Dust Committee Forums
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    • NSW coal industry statistics
      • Order a Report
    • NSW black coal producers directory
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