Home | COVID-19: A message to our community

COVID-19: A message to our community

As the global COVID-19 (CoronaVirus) public health emergency continues to spread and create challenges for families and businesses worldwide, we want to assure you that we take the health and well-being of our people, customers and the community seriously. With the current virus outbreak, we ask that you contact us by phone or by email before coming in to one of our sites or utilising any of our onsite services, if you:

  • believe you may have symptoms consistent with the COVID-19 virus (that is, a fever, flu-like symptoms such as coughing, sore throat, fatigue, breathing difficulties) or
  • have travelled anywhere overseas in the last 14 days, and/or are currently self-isolating; or
  • have been in close contact with a person who is suspected or confirmed as having COVID-19.

Please note that if someone presents at any of our premises and they are displaying possible symptoms of COVID-19, on assessment, they may be refused entry.

We have best practice business continuity processes in place and we remain ready, able and prepared to serve you during this time. Full details of the impact of COVID-19 on the way in which our organisation will operate is contained in the downloadable PDF below.

We will continue to keep you informed of any changes. We will ensure this website remains up to date with our latest position. You should also visit www.health.gov.au for ongoing updates from the Australian Government.

This is a challenging time for our society, as the next phases of the virus outbreak are uncertain. We thank you in advance for your cooperation.